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FREQUENTLY ASKED QUESTIONS
OUR PRODUCTS
- WE SELL VINTAGE GARMENTS WHICH ARE OFTEN FADED AND COULD HAVE HOLES OR OTHER PERFECT IMPERFECTIONS BECAUSE OF THE AGING PROCESS.
- WE ALWAYS RATE OUR ITEMS ON A SCALE FROM 1 TO 10 BASED ON THE CONDITION, THESE RATINGS CAN BE FOUND IN THEIR DESCRIPTIONS.
- DUE TO THE NATURE OF SECONDHAND GARMENTS, A TAGGED SIZE WILL NOT ALWAYS REFLECT THE ACTUAL SIZE, SO PLEASE READ THE MEASUREMENTS CAREFULLY.
- WE DO OUR BEST TO PROVIDE OUR CUSTOMERS WITH ACCURATE MEASUREMENTS AND RATING FOR EVERY GARMENT LISTED ON OUR SITE.
PLEASE CHECK EACH DESCRIPTION BEFORE YOUR PURCHASE.
SHIPPING
- ALL ORDERS ARE SHIPPED VIA B-POST MAIL, (INTER)NATIONAL ORDERS ARE PROCESSED WITHIN 1-3 BUSINESS DAYS.
- WE TRY OUR BEST TO SEND OUT ALL ORDERS IN A TIMELY MANNER. ONCE AN ORDER HAS BEEN PROCESSED, IT CAN NOT BE MODIFIED OR CANCELED.
- INTERNATIONAL CUSTOMERS MAY BE SUBJECTED TO IMPORT DUTIES AND FEES, WHICH ARE OUT OF OUR HANDS.
THESE COSTS WILL HAVE TO BE COVERED BY THE BUYER AND MIGHT VARY, THERE IS NO ACCURATE WAY TO CALCULATE THIS AMOUNT. THESE FEES WILL BE LEVIED TO YOU UPON ARRIVAL OF YOUR ORDER.
- DUE TO THE IMPACT OF COVID-19 SHIPPING DELAYS ARE TO BE EXPECTED. WE ARE NOT LIABLE FOR ANY PACKAGES THAT ARE LOST OR STOLEN DURING SHIPMENT.
- WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS.
RETURNS
ALL SALES ARE FINAL.
WE DO NOT ACCEPT RETURNS OR EXCHANGES OF ANY KIND, NOR WILL WE REFUND YOUR ITEM.
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